Privacy Policy

RiskFront Lab Inc. provides mobile application protection services for organizations that submit app information, release materials, and security workflow details. This policy explains how RiskFront Lab Inc. handles information collected through this website and related service conversations.

Information we collect

We may collect business contact details, company information, role, mobile platform, release stage, threat priorities, messages sent through forms, and email communications. During service evaluation or delivery, we may also receive app package metadata, submitted app files, policy settings, runtime security events, and integration details needed to operate the protection workflow.

How we use information

• Respond to sales, support, and partnership requests.
• Scope mobile app protection pilots and production plans.
• Configure runtime defense policies and review release workflows.
• Provide security telemetry, event summaries, and support responses.
• Maintain service reliability, abuse prevention, and account records.

Runtime security telemetry

Telemetry is intended to describe security events, not the content of a customer's mobile app users. Typical telemetry may include app version, operating system, device-risk indicators, severity, policy action, timestamp, and routing status. Customers should not send unnecessary personal or sensitive content through support messages or integration fields.

Sharing

RiskFront Lab Inc. does not sell personal information. We may share information with service providers that help operate hosting, email, analytics, support, security, or storage systems. We may also disclose information when required by law, to protect rights and safety, or with customer direction for an integration or support workflow.

Retention

We keep information for as long as needed to provide services, respond to requests, maintain records, resolve disputes, and meet legal or security obligations. Customers may request deletion or export of account-related information by contacting support@riskfrontlab.com.

Security

RiskFront Lab Inc. uses administrative, technical, and organizational safeguards intended to protect submitted materials and service information. No internet service can guarantee absolute security, so customers should use approved channels for sensitive app materials and avoid sending secrets in open text fields.

International use

Information may be processed in countries where RiskFront Lab Inc. or its service providers operate. Customers are responsible for confirming that their own use of the service fits their data transfer and regulatory requirements.

Contact

Questions about this policy can be sent to support@riskfrontlab.com.